Job Posting

Service Adviser

Friday, February 19, 2021

We are searching for an outgoing Service Adviser to work full time in Fort McMurray. The successful candidate will have excellent organizational skills and the ability to multi-task with time sensitive deadlines in a fast-paced environment.


Job Description and Responsibilities:

Duties and responsibilities of the position include, but are not limited to:
  • Answering a high volume of calls, taking messages as required.
  • Liaise between technicians, customers, warranty, and mobile co-ordinator.
  • Scheduling mobile service calls.
  • Administer pre-authorization payments for COD customers.
  • Checking warranty status of units scheduled for repairs.
  • Ensure all repair orders are accurate and complete.
  • Completing various clerical activities including photocopying, faxing, sorting/filing, etc.
  • Electronic processing of work orders for mobile service including payment and acquiring Po#s
  • Communicating with technicians to ensure a final invoice is created within 24 hours of completion.
  • Entering technician time.

    Employment Qualifications:

    • Applicants with previous experience in similar position will be given preference.
    • Intermediate computer skills (Microsoft Office Suite) and ability to acclimate to PC based order entry system are necessary.
    • High standard of professionalism and outstanding verbal communication skills are important characteristics.
    • Cummins and/or Paccar warranty experience is an asset but not required.

    What We Offer:

    • Competitive wage and generous benefits package (medical, dental, life, employee savings plan)
    • Possibility for tuition and skills improvement reimbursement
    • Friendly and safe work environment with job satisfaction
    • State of the art facilities
    • Staff pricing on branded apparel and merchandise


    How to Apply:

    To apply, e-mail cover letter and resume to hr@stahlpeterbilt.com, Attn: Peter Saruga, Branch Manager; include 'Service Adviser Fort Mac' in the subject line. Stahl Peterbilt would like to thank you for your interest, but will only contact applicants if they are selected for an interview. Application deadline: March 5, 2021.

    Stahl Peterbilt was established in 2003 and is honoured to sell and support the Peterbilt truck brand. As a leader in heavy duty and medium duty truck sales, service, and parts in western Canada, our goal is to consistently provide the highest level of customer service in all areas of our business. Stahl Peterbilt employs over 200 employees and currently serves northern Alberta with four modern facilities located in Edmonton, Grande Prairie, and Fort McMurray. To learn more please visit www.stahlpeterbilt.com or connect with us on Facebook, Instagram, Twitter, and LinkedIn.

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